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Royal Enfield Passenger Backrest (Meteor) Set RE
Royal Enfield Passenger Backrest (Meteor) Set RE - Image 2
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Royal Enfield Passenger Backrest (Meteor) Set RE

₹3,800 inclusive of all taxes

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Categories: , , , Tags: , Brand:

Part no.- KXA00625 Mounts

– KXA00088 Pad

The Royal Enfield Passenger Backrest for the Meteor 350 is a Genuine Motorcycle Accessory (GMA) designed to provide comfort and support for the pillion rider.

It is important to know that the “set” or “kit” often consists of two separate parts that must be purchased together for a complete, functional backrest.

 

Components of the Genuine Backrest Set

 

For the Royal Enfield Meteor 350, the complete passenger backrest system typically includes:

  1. Black Passenger Backrest Mounts (Kit/Arms):
    • Purpose: This is the structural component. It consists of cast aluminium arms (often in a black, powder-coated finish) and a base plate with an embossed Royal Enfield logo.
    • Function: It provides the sturdy framework that bolts directly onto the motorcycle’s frame to hold the cushion pad.
    • Part No. Example: KXA00086 (Mounts/Kit)
  2. Black/Brown Passenger Backrest Pad:
    • Purpose: This is the cushion that the pillion actually leans against.
    • Features: It is constructed with a comfortable cushion to support the pillion’s lumbar area and is usually matched to the seat material of the motorcycle. You can typically choose between a Black pad or a Brown pad to match the style of your bike’s seat.
    • Part No. Example: KXA00088 (Black Pad) / KXA00102 (Brown Pad)

 

Key Features

 

  • Pillion Comfort: Significantly improves pillion comfort and safety, especially on longer rides, by providing essential lumbar support.
  • Aesthetics: Designed to integrate seamlessly with the cruiser styling of the Meteor 350.
  • Material: The mounts are generally made from durable, cast aluminum for strength.
  • Fitment: It is a direct fit (bolt-on installation) Genuine Motorcycle Accessory.

Return & Replacement Policy

Return & Replacement Policy

General Policy: Please note that a replacement request will only be accepted after our technical team verifies that the claim is eligible according to our terms and conditions. We reserve the right to accept or reject any request that does not meet our quality and safety standards.

Important Notice: We do not offer direct returns or immediate refunds. All requests must first be processed as a Replacement. A refund will only be initiated if the required replacement part is currently out of stock.

1. Replacement Window

  • You may request a replacement within 3 to 5 days of delivery.

  • Requests made after this 5-day window will not be eligible for return or exchange.

2. Eligibility for Replacement

A request is valid only if:

  • The item is in its original packaging and in brand-new condition.

  • The item shows no signs of installation, scratches, or grease.

  • All tags, labels, and accessories are included in the return box.

  • Electronics/Sensors: These items are eligible for replacement only in the case of a verified manufacturing defect.

3. Mandatory Unboxing Video

  • We strictly mandate that customers record a continuous unboxing video while opening the parcel.

  • Claims for “Damage in Transit” or “Missing Parts” will not be processed without a clear, unedited unboxing video.

4. Non-Returnable Items

  • Custom Orders: Parts specifically manufactured or managed on a per-order basis.

  • Handling Damage: Items damaged during a failed installation attempt or due to incorrect handling.

5. Shipping & Reverse Pickup Rules

  • Our Error: Free reverse pickup is provided only if the mistake is on our side (Wrong item sent or Damage in transit).

  • Customer Error: If a replacement is requested due to a customer error (e.g., ordering the wrong model), the customer is responsible for both return and forward shipping charges.

6. Fitment & Compatibility Verification

  • In case of fitment issues, we may request a photo of your motorcycle or scooter to verify the part’s compatibility before processing a replacement.

7. Refund Process

  • Once we receive the returned item, our team will perform a Quality Check.

  • After passing the check, if a replacement is out of stock, your refund will be processed within 1-2 working days to your original payment method.

  • Note: Shipping charges are non-refundable if the return is due to customer error.

8. How to Request a Replacement

  • WhatsApp: +91 95557 98738

  • Email: eazonline01@gmail.com

  • Website: My Account > Orders > Request Return

    Please upload your unboxing video to Google Drive or YouTube and paste the shareable link here. Make sure the link is set to "Anyone with the link can view".
    Please send the high-quality photos and unboxing video of the product to our official WhatsApp: +91 9555798738 . Mention your Order ID in the chat.

Cancellation Policy

1. Order Cancellation Window:

  • You can cancel your order within 4 to 5 hours of placing it.

  • Once the order is processed or the status changes to “Packed/Shipped,” the Cancel button will automatically be disabled.

2. Cancellation After Processing:

  • If you wish to cancel the order after the 5-hour window or after the tracking details have been updated, a Processing Fee will be applicable.

  • This fee covers the cost of packaging material and administrative efforts already spent on your order.

3. Cancellation Before Processing:

  • You can cancel your order free of charge as long as the order status is “Pending”.

  • Once our team starts working on your order and the status changes to “Processing” or “Packed”, the cancellation option will be disabled.

4. How to Cancel:

  • You can cancel directly from the “My Account > Orders” section on our website.

  • If the button is not visible, it means your order has already been processed for shipping.

Weight 1.5 kg
Dimensions 50 × 10 × 10 cm

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