Terms & Conditions

Return Policy

  • Whenever you get a parcel, always make a short video of unboxing the parcel in order to be applicable for any returns in case of a damaged product. 
  • Your items must be unused and in the same condition as you received with the tag attached also inside the original packaging
  • The sale/offer price items are not applicable for any kind of return.
  • Refunds will be applicable for the wrong/damaged orders from our end.
  • If all above conditions follow and you are applicable for a return then you must apply for the same through the website within 24hrs from the delivery time.
  • Non- Returnable products are out of any type of refunds.
  • In the event, you receive a damaged /defective product or a product that does not comply with the specifications as per your original order, you are required to get in touch with our team through by:- Sending an email at “[email protected]”.
  • The electronic items and electronic parts are not returnable.
  • In case of return ,do make a video while repacking the products.
  • While returning the package, make sure the products are repacked properly and it does not transit as we shall not be liable for return /refund in case product got damage.


  • After the part is received, inspected and approved by our team , it will take 1 day for refund to initiate.
  • After refund process starts, it usually takes up to 5-7 working days for refund amount to show up in your bank account. 

Here at enfield and activa zone, customers get all their needs fulfilled with utmost customer satisfaction with no quality compromises. We welcome all bike enthusiasts to be a part of our community, no matter which Bike you Ride !

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